Shipping Policy

Thank you for shopping at blueshangmao.com. We are committed to processing and delivering your order quickly, safely, and efficiently. Please review our shipping policy below for important details regarding delivery times, shipping fees, tracking, and order changes.

Order Processing Time

Orders are typically processed and shipped within 1–2 business days after payment is confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

During peak seasons or promotional events, processing times may be slightly extended.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Methods & Delivery Time

We work with trusted carriers such as UPS, USPS, FedEx, DHL, and other regional delivery partners depending on your location.

Standard Shipping

Estimated delivery time: 7–15 business days

Expedited Shipping

Estimated delivery time: 3–7 business days

Express Shipping

Estimated delivery time: 1–3 business days

Please note that delivery times are estimates only and may vary depending on destination, customs clearance, carrier performance, and seasonal demand.

Shipping Fee

Standard Shipping Fee: USD $5.00

Expedited or Express shipping fees will be calculated at checkout based on destination and package weight.

Free shipping promotions may be offered from time to time on selected orders.

Shipping Restrictions

At this time, we do not ship to:

P.O. Boxes

APO / FPO addresses

Certain remote or restricted regions

If we are unable to ship to your address, our support team will contact you.

Order Tracking

Once your order has been dispatched, a tracking number will be sent to your email address. Please allow 24–72 hours for tracking updates to appear in the carrier system.

If you do not receive tracking details, please contact us at sale@blueshangmao.com

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Order Changes & Cancellation

Before Shipment:

If you need to change or cancel your order, please contact us as soon as possible at sale@blueshangmao.com.

Orders may be changed or cancelled free of charge before shipment

Once an order has been packed or shipped, cancellation may no longer be possible

After Shipment:

If the order has already shipped, please refer to our Return & Refund Policy.

Incorrect Shipping Address

Please ensure your shipping address is complete and accurate before placing your order.

If an order is returned due to an incorrect or incomplete address provided by the customer:

The customer may be responsible for re-shipping fees

Original shipping charges are non-refundable

Delays

We are not responsible for shipping delays caused by factors beyond our control, including but not limited to:

Severe weather

Customs inspections

Carrier delays

Natural disasters

Public holidays

Incorrect delivery information provided by the customer

We appreciate your patience in such situations.

Lost or Damaged Packages

All shipments are carefully packed and insured for the full purchase value where applicable.

If your package is lost or arrives damaged:

Contact us within 7 days of the expected delivery date or receipt.

Provide your order number and any supporting photos (for damaged items).

We will work with the shipping carrier to open an investigation or claim.

Please note:

Once the package leaves our warehouse, the shipping carrier becomes responsible for delivery.

Refunds or replacements may be issued after the carrier investigation is completed and claim approval is received.

Split Shipments

If your order contains multiple items, they may be shipped separately from different warehouses depending on stock availability. You will receive separate tracking details if this occurs.

Customs Duties & Taxes

For international orders, customs duties, VAT, or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer unless otherwise stated at checkout.

Contact Us

If you have any questions regarding shipping or delivery, please contact us: sale@blueshangmao.com